Initiate refunds via Merchant Portal

  • Go to the payment transactions page in the Merchant portal to see transactions.
  • Choose the transaction you wish to initiate a refund for, and click on 3 dots to see the refund option.
  • Click on it and fill in required details like amount, note, description, and all.
  • Submit the refund request and you can see all refund transactions against that order id.

Initiate Refund via APIs

curl --location --request POST '' \
--data-raw '{
    "amount": 700000,
    "channel": "MOMOPAY",
    "description": "momo refund",
    "refund_type": "partial",
    "refund_reason": "customer request"